Frequently Asked Questions

Are your products original?

Yes! All the products we sell on this site are original, fully-licensed merchandise imported from overseas. Buy with confidence that you are getting the real deal.

How much is shipping?

Shipping is a flat rate of RM10 to Peninsular Malaysia or RM15 to East Malaysia per order.

How are the products packed?

Our posters are packed in a tough high-quality shipping tube with padding at each end to ensure that your order reaches you in a perfect crinkle-free condition.

How fast do you ship?

Your order should arrive within 2-3 business days.

What shipping method do you use?

We ship our orders out to you via PosLaju. Once the order is shipped, we provides a tracking number for you to track the shipment.

What payment methods do you accept?

We currently accept payment through all popular online banking services in Malaysia via iPay88's secure payment gateway.

Is online payment through your site safe?

Yup! iPay88 complies with PCI Data Security Standards and the Malaysia Payment System Act.

I'm looking for something specific but you don't seem to have it available. Can you bring it in?

We'll definitely try! If you can't find something you're looking for just get in touch with us. Our selection depends on the licenses our supplier has, so we can't always get what you may be looking for. But we'll help you to the best of our ability.

Help! There's something wrong with my order and I need an exchange/refund. What do I do?

No worries, just drop is a call or message and we'll help you with that! If you are not 100% satisfied with your purchase, you can return the product for a full refund or exchange it within 14 days of your purchase.